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GPS Trackers
Commercial Customers
Technical Sheet PDF
Quick Start Guide
Please follow these simple steps:
1. Activate your device
• Choose a subscription duration
• Select a service plan (optional)
• Make payment
2. Connect your device
• Plug the GPS tracker into your car’s cigarette lighter
3. Locate your device
• Download the Portal FINDER application
or
• Access the FINDER Portal via your desktop browser
FAQ – USB GPS Finder 4G
How can I power on and off the USB GPS Finder 4G device?
Plug the FINDER into the 12V socket switches on immediately. Then LEDs light up.
What do the LED indicators on the USB GPS Finder 4G signify?
Orange LED – GSM status
Blue LED – GPS status
Red LED – battery status
Orange LED – GSM status 
| Signal | Meaning |
|---|---|
| The orange LED is blinking | There is no available GSM signal |
| The orange LED is off | The GPS Tracker is in standby mode or switched off |
| The orange LED is fixed | A GSM signal is available |
Blue LED – GPS status 
| Signal | Meaning |
|---|---|
| The blue LED is blinking | There is no available GPS signal |
| The blue LED is off | The GPS Tracker is in standby mode or switched off |
| The blue LED is fixed | A GPS signal is available |
Red LED – battery status 
| Signal | Meaning |
|---|---|
| The red LED is off (when charging cable is plugged in) | The GPS Tracker is fully charged |
| The red LED is fixed (when charging cable is plugged in) | The GPS Tracker is charging |
Why does the route recording start with a time delay?
The delay in initiating route recording can vary depending on your vehicle. If the car does not supply power to the 12V GPS tracker when the ignition is off, the tracker will only start once the ignition is turned on. It can take up to one minute for the tracker to become operational. If you commence your journey within this timeframe, the initial segment of your route may not be recorded.
How can I operate the FINDER Portal ?
Please have a look at our
Why isn't the route recording feature working?
If the route recording is not working please try to restart your device.
Why is my GPS tracker not connecting to the FINDER Portal?
Make sure your FINDER is charged & switched on.To assist the connection, move the FINDER (short walk/drive) and restart if needed. If the FINDER still doesn’t connect, contact our support.
Why aren't the alarms activating?
Ensure your device has a stable network connection & perform a power cycle by turning the device on and off.If it still doesn’t work please contact our support team .
Why won't the battery charge?
Try using a different wall plug or charging cable, and ensure to turn on and off the device as part of the troubleshooting process
Support
Our in-house customer service team will be happy to assist you with any questions relating to your product.