QUICKSTART-GUIDE
Please follow these simple steps:
1. Activate your device
• Choose a subscription duration
• Select a service package (optional)
• Make payment
2. Connect your device
• Connect device to vehicle`s battery
3. Locate your device
• Download the FINDER Portal App
or
• Access the FINDER Portal through your desktop browser
FAQ – VEHICLE Finder 4G 2.0
When connected to the power supply, the FINDER will switch on.
Orange LED – GSM status
Signal | Meaning |
---|---|
The orange LED is blinking | There is no available GSM signal |
The orange LED is off | The GPS Tracker is in standby mode or switched off |
The orange LED is fixed | A GSM signal is available |
Blue LED – GPS status
Signal | Meaning |
---|---|
The blue LED is blinking | There is no available GPS signal |
The blue LED is off | The GPS Tracker is in standby mode or switched off |
The blue LED is fixed | A GPS signal is available |
Please have a look at our
If the route recording is not working please try to restart your device.
Make sure your FINDER is charged & switched on. To assist the connection, move the FINDER (short walk/drive) and restart if needed. If the FINDER still doesn’t connect, contact our support.
Ensure your device has a stable network connection & perform a power cycle by turning the device on and off.If it still doesn’t work please contact our support team .
Try using a different wall plug or charging cable, and ensure to turn on and off the device as part of the troubleshooting process
Support
Our In-House Customer Service Team will be happy to assist you with any questions related to your product.